.aftercare-root[hidden]{display:none!important}.aftercare-open{overflow:hidden}.aftercare-root{position:fixed;inset:0;z-index:1300;color:#292524;font-family:inherit}.aftercare-backdrop{position:absolute;inset:0;background:rgba(29,21,47,.3)}.aftercare-panel{position:absolute;inset:0 0 0 auto;width:min(780px,100vw);display:flex;flex-direction:column;background:#fff;box-shadow:-12px 0 42px rgba(37,23,59,.16);outline:none}.aftercare-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:21px 26px;border-bottom:1px solid #e7e5e4;background:#fff;flex:none}.aftercare-header h2{font-size:21px;line-height:1.4;margin:0;color:#292524}.aftercare-subtitle{margin:5px 0 0;font-size:12px;color:#787180;overflow-wrap:anywhere}.aftercare-root button,.aftercare-root input,.aftercare-root select,.aftercare-root textarea{font:inherit}.aftercare-root button{min-height:34px;padding:7px 12px;border:1px solid #e7e5e4;border-radius:8px;background:#fff;color:#1c1917;cursor:pointer;line-height:1.4;font-size:13px;white-space:nowrap}.aftercare-root button:hover{background:#fafaf9;border-color:#d6d3d1}.aftercare-root button:disabled{opacity:.48;cursor:default}.aftercare-root .aftercare-close{font-size:25px;border:0;padding:2px 9px;color:#787180}.aftercare-root button:focus-visible,.aftercare-root input:focus-visible,.aftercare-root select:focus-visible,.aftercare-root textarea:focus-visible{outline:3px solid #d6d3d1;outline-offset:2px}.aftercare-feedback{flex:none;min-height:0;margin:0;padding:0 26px;font-size:13px;line-height:1.6;color:#78716c;overflow-wrap:anywhere}.aftercare-feedback:not(:empty){padding:12px 26px;background:#f5f5f4;border-bottom:1px solid #f5f5f4}.aftercare-body{overflow:auto;overscroll-behavior:contain;min-height:0;padding:22px 26px 32px;flex:1}.aftercare-order-facts{display:grid;grid-template-columns:1fr 1fr;gap:15px 22px;margin:0}.aftercare-kv{min-width:0}.aftercare-kv dt{font-size:12px;color:#83798e;margin-bottom:5px}.aftercare-kv dd{font-size:13px;font-weight:550;margin:0;line-height:1.6;overflow-wrap:anywhere}.aftercare-notice{background:#fafaf9;color:#78716c;font-size:12px;line-height:1.8;padding:12px 15px;border-radius:8px;margin:20px 0}.aftercare-search{display:flex;gap:9px;margin-bottom:17px}.aftercare-search input{width:100%;min-width:0;border:1px solid #e7e5e4;border-radius:8px;padding:9px 12px;color:#292524;font-size:13px;background:#fff}.aftercare-accounts{display:flex;flex-direction:column;gap:13px}.aftercare-account{border:1px solid #e7e5e4;border-radius:11px;padding:16px;background:white}.aftercare-account-heading{display:flex;gap:10px;align-items:center;min-width:0}.aftercare-account-heading input[type=checkbox]{accent-color:#1c1917;flex:none;width:17px;height:17px;margin:0 3px 0 0}.aftercare-account-identity{min-width:0;flex:1}.aftercare-account-identity strong{font-size:14px;display:block;overflow-wrap:anywhere;line-height:1.5;color:#292524}.aftercare-account-identity small{display:block;font-size:12px;color:#86798f;margin-top:3px;overflow-wrap:anywhere}.aftercare-mail-icon{flex:none;width:25px;height:25px;display:inline-flex;justify-content:center;align-items:center;background:#e8f0ff;border-radius:7px;color:#4179db;font-size:20px}.aftercare-mail-icon.is-google{background:#fff}.aftercare-mail-icon img{width:19px;height:19px}.aftercare-account-meta{font-size:12px;color:#81758c;line-height:1.8;margin:12px 0 0;overflow-wrap:anywhere}.aftercare-badge{display:inline-flex;border-radius:5px;padding:3px 7px;line-height:1.5;font-size:12px;background:#f5f5f4;color:#776985;white-space:normal}.aftercare-badge.is-green{background:#e9f6ef;color:#257953}.aftercare-badge.is-red{background:#fff0f1;color:#b63d53}.aftercare-windows{display:flex;align-items:center;flex-wrap:wrap;gap:5px 9px;font-size:12px;margin:12px 0 7px;color:#83798e}.aftercare-current{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:13px;background:#fafaf9;border-radius:8px;margin-top:12px}.aftercare-current>div{display:flex;align-items:flex-start;gap:6px;flex-direction:column;min-width:0}.aftercare-current small{font-size:11px;color:#897a95;line-height:1.6}.aftercare-account-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:13px}.aftercare-history{margin-top:13px;border-top:1px solid #f5f5f4;padding-top:11px;font-size:12px}.aftercare-history summary{cursor:pointer;color:#78716c;font-weight:550}.aftercare-history>div{border-left:2px solid #e7e5e4;padding:0 0 0 12px;margin-top:14px}.aftercare-history strong{font-size:12px}.aftercare-history time{color:#9b8ea7;margin-left:9px;display:inline-block;font-size:11px}.aftercare-history p{line-height:1.7;margin:5px 0;font-size:12px;color:#685b76;white-space:pre-wrap;overflow-wrap:anywhere}.aftercare-history small{font-size:11px;color:#93859c}.aftercare-pages{display:flex;align-items:center;justify-content:flex-end;gap:9px;margin:17px 0}.aftercare-pages>span{margin-right:auto;color:#8d7e99;font-size:12px}.aftercare-form{display:grid;gap:13px;border-top:1px solid #e7e5e4;padding-top:21px;margin-top:19px}.aftercare-form>strong{font-size:13px;color:#78716c}.aftercare-form select,.aftercare-form input[type=text],.aftercare-form textarea{background:#fff;border:1px solid #e7e5e4;border-radius:8px;color:#292524;padding:10px 12px;width:100%;font-size:13px;min-width:0}.aftercare-form textarea{line-height:1.7;resize:vertical;min-height:104px}.aftercare-form h3{margin:0;font-size:15px;overflow-wrap:anywhere}.aftercare-form-tools{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.aftercare-form-tools small{font-size:11px;color:#8f809c}.aftercare-root .aftercare-primary{background:#1c1917;color:#fff;border-color:#1c1917}.aftercare-form-tools .aftercare-primary{margin-left:auto}.aftercare-attachments{display:flex;gap:12px;flex-wrap:wrap}.aftercare-attachments>div{display:grid;gap:5px;justify-items:center}.aftercare-attachments img{width:86px;height:68px;object-fit:contain;border:1px solid #f5f5f4;border-radius:6px}.aftercare-attachments button{min-height:24px;font-size:11px;padding:2px 10px}.aftercare-muted{font-size:12px;line-height:1.7;color:#91819d;margin:0}.aftercare-caution{font-size:12px;line-height:1.8;color:#886b3a;background:#fff9ed;padding:12px 14px;border-radius:8px;margin:14px 0 0}.aftercare-empty{font-size:13px;line-height:1.8;padding:20px;color:#897693;text-align:center}.aftercare-treatment{display:grid;gap:12px}.aftercare-treatment[hidden]{display:none}.support-related-actions{display:flex;flex-wrap:wrap;gap:6px}.support-related-actions button{font-size:12px}
@media(max-width:600px){.aftercare-panel{width:100vw}.aftercare-header{padding:17px 17px}.aftercare-header h2{font-size:19px}.aftercare-body{padding:18px 16px 28px}.aftercare-feedback:not(:empty){padding:10px 17px}.aftercare-order-facts{gap:12px 14px}.aftercare-kv dd{font-size:12px}.aftercare-notice{font-size:12px;margin:17px 0}.aftercare-account{padding:13px}.aftercare-account-heading{gap:7px;flex-wrap:wrap}.aftercare-account-identity{flex-basis:calc(100% - 66px)}.aftercare-account-heading>.aftercare-badge{margin-left:28px}.aftercare-account-identity strong{font-size:13px}.aftercare-current{padding:10px;gap:8px}.aftercare-form-tools small{order:3;flex-basis:100%}.aftercare-form-tools .aftercare-primary{margin-left:auto}.aftercare-pages{gap:6px}.aftercare-pages>span{font-size:11px}.aftercare-root button{padding:7px 10px}.aftercare-history time{margin-left:0;display:block;margin-top:3px}}

.aftercare-evidence{display:flex;flex-wrap:wrap;gap:8px;margin-top:9px}.aftercare-evidence img{width:100px;height:80px;object-fit:contain;border:1px solid #e7e5e4;border-radius:6px;background:#fff}.aftercare-evidence a:focus-visible{outline:3px solid #a8a29e}

/* Buyer order accounts are revealed on demand; console review cards retain their original layout. */
.aftercare-selection-footer[hidden]{display:none!important}
.aftercare-root.is-buyer *{box-sizing:border-box}
.aftercare-root.is-buyer .aftercare-panel{width:min(780px,100vw)}
.aftercare-root.is-buyer .aftercare-body{padding-bottom:24px}
.aftercare-root.is-buyer .aftercare-primary:hover{background:#1c1917;border-color:#1c1917;color:#fff}
.aftercare-overview-actions{display:flex;gap:10px;flex-wrap:wrap;margin:22px 0 28px}
.aftercare-overview-actions button{flex:1;min-height:40px}
.aftercare-overview-records{border:1px solid #e7e5e4;border-radius:12px;padding:19px 20px;background:#fafaf9}
.aftercare-section-heading{display:flex;gap:12px;align-items:center;justify-content:space-between;margin-bottom:18px;min-width:0}
.aftercare-section-heading h3{font-size:16px;line-height:1.5;margin:0;min-width:0}
.aftercare-section-heading>button{flex:none}
.aftercare-case-counts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:23px}
.aftercare-case-counts .aftercare-kv dd{font-size:23px;color:#78716c;line-height:1.25}
.aftercare-help{display:flex;gap:9px;align-items:center;justify-content:flex-end;margin-top:22px;color:#8a7e96;font-size:12px}
.aftercare-step{font-size:12px;line-height:1.7;color:#78716c;margin:0 0 16px}
.aftercare-compact-list{border:1px solid #e7e5e4;border-radius:10px;overflow:hidden;background:#fff}
.aftercare-compact-list:empty{display:none}
.aftercare-compact-account+.aftercare-compact-account{border-top:1px solid #e7e5e4}
.aftercare-compact-heading{display:flex;align-items:center;gap:11px;min-height:58px;padding:10px 12px;min-width:0}
.aftercare-compact-heading input[type=checkbox]{flex:none;width:17px;height:17px;accent-color:#1c1917;margin:0}
.aftercare-compact-identity{display:flex;gap:12px;align-items:center;flex:1;min-width:0}
.aftercare-compact-identity strong{font-size:13px;font-weight:600;flex:1;min-width:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;color:#292524}
.aftercare-compact-identity small{font-size:12px;color:#8c7f97;width:105px;max-width:30%;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.aftercare-compact-heading>.aftercare-badge{max-width:90px;flex:none;font-size:11px;text-align:center}
.aftercare-no-request{flex:none;font-size:11px}
.aftercare-root .aftercare-detail-toggle{border:0;background:transparent;padding:6px;font-size:12px;min-height:30px}
.aftercare-item-detail[hidden]{display:none!important}
.aftercare-item-detail{padding:15px 18px 19px;background:#fafaf9;border-top:1px solid #f5f5f4}
.aftercare-item-detail .aftercare-order-facts{gap:12px 16px}
.aftercare-selection-footer{display:flex;align-items:center;gap:10px;flex:none;padding:15px 26px max(15px,env(safe-area-inset-bottom));background:#fff;border-top:1px solid #e7e5e4;box-shadow:0 -5px 20px rgba(57,35,80,.035)}
.aftercare-selection-count{display:grid;gap:4px;min-width:0;margin-right:auto}
.aftercare-selection-count strong{font-size:13px;color:#1c1917}
.aftercare-selection-count small{font-size:11px;line-height:1.4;color:#8d7f98}
.aftercare-select-tools{display:flex;flex-direction:column;gap:13px;margin-bottom:18px;align-items:flex-start;width:100%}
.aftercare-batch{border:1px solid #e7e5e4;border-radius:9px;padding:11px 13px;width:100%;background:#fafaf9}
.aftercare-batch summary,.aftercare-match-issues summary,.aftercare-chosen summary{cursor:pointer;font-size:13px;color:#78716c;line-height:1.6}
.aftercare-batch-form{display:grid;gap:10px;margin-top:12px}
.aftercare-batch textarea{display:block;width:100%;max-width:100%;min-width:0;resize:vertical;border:1px solid #e7e5e4;background:#fff;border-radius:8px;line-height:1.7;font-size:13px;padding:10px 12px;color:#292524}
.aftercare-batch-tools{display:flex;align-items:center;gap:10px;justify-content:space-between}
.aftercare-batch-tools small{color:#95829f;font-size:11px;line-height:1.7;min-width:0}
.aftercare-match-count{font-size:13px;color:#57534e;margin:18px 0 12px}
.aftercare-match-issues{background:#fff9ed;border:1px solid #f1e6cd;padding:10px 13px;border-radius:8px;margin-bottom:14px;max-height:170px;overflow:auto}
.aftercare-match-issues p{font-size:12px;color:#8a703c;line-height:1.6;margin:9px 0;overflow-wrap:anywhere}
.aftercare-matched-list{max-height:360px;overflow:auto;overscroll-behavior:contain}
.aftercare-chosen{padding:12px 14px;background:#fafaf9;border-radius:8px;max-height:160px;overflow:auto}
.aftercare-chosen p{font-size:12px;margin:8px 0;overflow-wrap:anywhere;color:#7a6591}
.aftercare-root.is-buyer .aftercare-form{border:0;margin-top:18px;padding-top:0}
@media(max-width:600px){
.aftercare-overview-actions{gap:8px;margin:18px 0 22px}
.aftercare-overview-actions button{font-size:12px;padding:9px 7px}
.aftercare-overview-records{padding:16px}
.aftercare-section-heading{gap:8px;align-items:center;margin-bottom:15px}
.aftercare-section-heading h3{font-size:15px}
.aftercare-section-heading>button{font-size:12px;padding:6px 8px}
.aftercare-compact-heading{gap:7px;padding:10px 9px;min-height:61px}
.aftercare-compact-identity{display:grid;gap:3px}
.aftercare-compact-identity strong{font-size:12px}
.aftercare-compact-identity small{font-size:11px;max-width:100%;width:auto}
.aftercare-compact-heading>.aftercare-badge{max-width:65px;padding:3px 5px}
.aftercare-root .aftercare-detail-toggle{padding:5px 3px;font-size:11px}
.aftercare-selection-footer{gap:7px;flex-wrap:wrap;padding:12px 16px max(12px,env(safe-area-inset-bottom))}
.aftercare-selection-count{flex-basis:100%;display:flex;align-items:baseline;justify-content:space-between;margin-right:0;gap:5px}
.aftercare-selection-count strong{font-size:12px}
.aftercare-selection-count small{font-size:10px}
.aftercare-selection-footer>button{flex:1}
.aftercare-matched-list{max-height:310px}
.aftercare-item-detail{padding:13px}
.aftercare-root.is-buyer .aftercare-body{padding-bottom:18px}
}

.aftercare-admin-scope{display:flex;align-items:center;gap:16px;justify-content:space-between;padding:14px 16px;margin-bottom:20px;background:#f6f1fd;border:1px solid #e7ddf4;border-radius:10px}
.aftercare-admin-scope>div{min-width:0}
.aftercare-admin-scope h3{margin:0 0 5px;font-size:15px;line-height:1.5;color:#56327f}
.aftercare-admin-scope p{margin:0;font-size:12px;line-height:1.7;color:#877096;overflow-wrap:anywhere}
.aftercare-admin-scope>button{flex:none}
@media(max-width:600px){.aftercare-admin-scope{flex-direction:column;align-items:flex-start;gap:10px;padding:12px}.aftercare-admin-scope>button{align-self:flex-end}}

/* A buyer can leave without losing the current order's unsubmitted evidence. */
.aftercare-close-prompt{position:absolute;z-index:2;left:50%;top:50%;transform:translate(-50%,-50%);width:min(550px,calc(100% - 32px));max-height:calc(100dvh - 32px);overflow:auto;padding:25px;border:1px solid #e7e5e4;border-radius:14px;background:#fff;box-shadow:0 15px 90px #24133350;outline:none}.aftercare-close-prompt h2{font-size:21px;line-height:1.4;margin:0 0 15px}.aftercare-close-prompt p{font-size:13px;color:#65536e;line-height:1.8;overflow-wrap:anywhere}.aftercare-close-prompt .aftercare-draft-excerpt{max-height:180px;overflow:auto;padding:13px;background:#fafaf9;border:1px solid #e7e5e4;border-radius:9px;white-space:pre-wrap}.aftercare-close-prompt .aftercare-muted{font-size:12px}.aftercare-close-actions{display:flex;justify-content:flex-end;gap:9px;flex-wrap:wrap;margin-top:21px}.aftercare-close-actions .aftercare-discard{color:#a03b50;border-color:#e6ccd3}.aftercare-panel[inert]{filter:brightness(.85)}.aftercare-root.is-buyer .aftercare-selection-footer{flex-wrap:wrap}.aftercare-root.is-buyer .aftercare-selection-footer button{white-space:normal}
@media(max-width:600px){.aftercare-close-prompt{width:calc(100% - 24px);padding:21px 17px}.aftercare-close-prompt h2{font-size:19px}.aftercare-close-actions{gap:7px}.aftercare-close-actions button{font-size:12px;padding:9px 11px}.aftercare-root.is-buyer .aftercare-selection-footer .aftercare-selection-count{flex-basis:100%}}